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Service terms

Informational terms: process, acceptance and rights

Last updated: 2026-01-15

This document is informational and is not a public offer. Specific terms are fixed in the quote and contract.

1. Scope

Helikor AI provides media and software services: videos, decks, design assets, websites/landing pages, bots, automation and AI integrations.

2. Process & acceptance

  • Stages: brief → concept → production → final delivery.
  • Acceptance criteria and formats are defined in the quote/spec.
  • Revisions (count/scope) are defined in the quote/contract.

3. Pricing & payment

  • Pricing is based on scope and deadlines and is confirmed in the quote.
  • Payments are made by invoice (RUB/CNY) with closing documents.
  • EDI via Diadoc is available: 2BM-1327026016-132701001-201601200543248608729.

4. Rights & source files

  • IP transfer and list of source files are agreed and fixed in the contract.
  • Sources (PPTX/Figma/code/media) are delivered as agreed.

5. Warranty & support

Post‑release defect fixes and support model (project/retainer) are defined in the quote and contract.

6. Confidentiality

NDA upon request. AI usage and data handling are agreed separately; sensitive data can be processed in a closed environment.

7. Contact