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Privacy policy

How helikorai.ru handles inquiries and contact data

Last updated: 2026-01-15

This Privacy Policy explains how helikorai.ru handles inquiries and contact data from visitors.

1. Data controller

  • Controller: ООО "ТОРГОВАЯ КОМПАНИЯ "ВЕРТИКАЛЬ"
  • Tax ID (INN/KPP): 1327026016 / 132601001
  • Address: 430030, Республика Мордовия, г. Саранск, ул. Коммунистическая, д. 123А, помещ. 8
  • Email: a.anokhin@helikor.ru

2. What data we may receive

  • Data you provide: name, company, email, phone/messenger, message and attached materials.
  • Technical data: IP address, cookies/browser identifiers, page visit logs (standard hosting logs).

3. Purposes

  • To respond to your request and prepare a quote/estimate.
  • To contract and deliver services, issue invoices and closing documents.
  • To improve our materials and service quality.

4. How requests are sent

  • Website forms may send data to our server and then notify a manager in Telegram (to process your request). If the server is unavailable, sending can fall back to email/messengers from the user side.
  • We use the received data only to respond and deliver agreed work.

5. Third parties

  • We do not sell personal data and do not share it without lawful grounds.
  • Communication may happen via third‑party services (Telegram, WeChat) — their policies apply.
  • If AI tools are used in a project, handling of materials/data is agreed separately; sensitive data can be processed in a closed environment.

6. Retention

We keep correspondence and documents as long as needed to respond, perform the contract and comply with legal/accounting requirements. You may request deletion where possible.

7. Your rights

8. Updates

We may update this policy. The current version is published on this page.